Old Avast and AVG antivirus products blocking Windows 10 updates
It has been reported that Avast and AVG antivirus products belonging to versions 19.5 or earlier are blocking the Windows 10 November update issued by Microsoft and users of these products must update their antivirus software to download the latest patch.
For businesses and individuals who own computers running Avast and AVG antivirus products belonging to versions 19.5 or earlier, Microsoft has put a hold on the Windows 10 November patch, stating that these products are not compatible with the latest version of the operating system.
“Microsoft and Avast have identified compatibility issues with some versions of Avast antivirus and AVG antivirus. Any application from Avast or AVG that contains antivirus version 19.5.4444.567 or earlier is affected,” Microsoft said.
“To safeguard your upgrade experience, we have applied a hold on devices with affected Avast and AVG Antivirus from being offered or installing Windows 10, version 1903 or Windows 10, version 1909, until the application is updated.”
Microsoft also asked Windows 10 users not to manually update using the Update now button or the Media Creation Tool until Avast and AVG antivirus products installed in their PCs are upgraded to their latest versions.
All users of Avast and AVG antivirus products are being urged to update their software to the latest version 19.8 in order to download the latest operating system update being offered by Microsoft.
Avast and AVG antivirus users need to upgrade to version 19.8 to enjoy Windows 10 update
“As of November 2019, Avast Antivirus programme versions 19.5 or lower are no longer compatible with the Windows 10, version 1903 (the May 2019 Update). Before your PC can update to this Windows 10 version, a setup dialog displays the applications that need your attention first,” said Avast on its website. Thee firm asked users to either upgrade their software or reinstall them by following a series of instructions on its website.
Released earlier this month, the November 2019 Update includes “select performance improvements, enterprise features, and quality enhancements”, and introduces a new search feature in File Explorer that will allow users to see a drop-down menu of suggested files when searching. The search feature will also display results from users’ OneDrive accounts aside from files stored on PCs.
The latest update from Microsoft also allows Windows 10 users to use third-party voice assistants in place of Cortana and these voice assistants will be able to function on Windows 10’s lock screen.
According to Techdows, Microsoft has also put a hold on Windows 10 November update for computers running old versions of Realtek Bluetooth Radio drivers as well as those running some Qualcomm WiFi drivers, stating that these products are not compatible with the latest version of the operating system.
Windows 10 users running old Qualcomm WiFi drivers are being urged to upgrade their products to the latest versions in order to download the Windows 10 November update. “To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1809, Windows 10, version 1903, or Windows 10, version 1909, until the updated driver is installed,” Microsoft said.