Title: Product Specialist (Client Trainer)
The Role: My client Global client is seeking a Product Specialist to cover territory across Europe & Africa. The Product Specialist is responsible for partnering with Sales and Client Development Managers to provide the best possible customer experience to support new customer business, existing customer retention and existing customer growth through on-site support, training, and integration of my client Global client services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator.
This position is responsible both the remote and on-site support and training of client’ products ensuring customers derive optimal value from the real-time services they subscribe to. Through enhancing the customer experience, this role plays a key part in retention and lead generation. This position is also responsible for serving as a knowledgeable resource.
The Impact: Client, a division of my client Global, is a leading global provider of energy and metals information. With nearly a century of business experience, client serves customers across more than 150 countries. From offices worldwide, we serve the oil, natural gas, electricity, nuclear power, coal, petrochemical. Agriculture and metals markets. Client ‘ real time news, pricing, analytical services, and conferences help markets operate with transparency and efficiency. Traders, risk managers, analysts, and industry leaders depend upon client to help them make better trading and investment decisions.
About my client Client
At my client, we provide the insights; you make better informed trading and business decisions with conviction. We’re the leading independent provider of information and benchmark prices for the commodities and energy markets. Customers in over 150 countries look to our expertise in news, pricing and analytics to deliver greater transparency and efficiency to markets. My client coverage includes oil and gas, power, petrochemicals, metals, agriculture and shipping.
My client Global client is a division of my client Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit